Repeat prescriptions can be obtained in the following ways:
In Surgery
By handing in the counterfoil part (right-hand side) of the prescription at reception after ticking the relevant boxes of the medication you require.
These slips should be dropped into the black box fitted to the wall to the left hand side of the Reception windows.
By Telephone
Order your prescription by telephone between 10am to 2pm.
Only medication on regular repeat prescription may be ordered by telephone and requests must be clear and precise.
Online
Either by using the links on our website or via the SystmOnline App, NHS App or Patches, you can send us your request electronically and we will process it in the usual time frame.
By Post
You can post your prescription request to the surgery address.
If you require your prescription to be posted back please include a stamped address envelope.
Please remember to allow additional time for postage and delivery when using this method.
Your prescription can be collected in a number of different ways:
- In Person
- Posted
- By the pharmacy
- Delivered by pharmacy staff
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
Electronic Prescription Services
Electronic Prescription Service is a relatively new system where we can send your prescriptions to your nominated pharmacy electronically; on the whole is can save you time and result in less visits to the surgery.
There are some drugs and devices that cannot be sent via EPS at the moment, however you will be notified of this before you register for this service or before a new repeat medication is initiated.
You can nominate a pharmacy to receive your prescriptions by either speaking to the pharmacy or requesting this in surgery.
Collecting your prescription
Your prescription be collected in a number of different ways:
- In Person
- Posted
- By the pharmacy
- Delivered by pharmacy staff
Please allow 48 hours to collect your prescription from the surgery
Repeat Dispensing
Repeat Dispensing is available to most patients on repeat prescriptions.
Prescriptions can be issued for 6 to 12 months; this can be done by means of electronic (your prescription will be sent directly to the chemist) or ordinary paper prescriptions and is usually done after a medication review.
Please remember to allow 3-5 working days from ordering to collect from the Pharmacy. We recommend that you place your order for your next repeat prescription 1 week in advance.