Disclaimer & Cookies Policy

1. Accuracy

Our Practice internet site is intended primarily to provide information about our Practice and Services.  We have taken care to ensure that all information is provided is accurate and valid.

However, The Practice accepts no responsibility for use of the information provided. The advice for patients is as comprehensive and accurate as possible, but it can only be of a general nature and should not be used as a substitute for a consultation with a medical professional.

2. Medical Information on the Web

The Internet can be a useful resource for researching medical conditions.  It also has inherent weaknesses that you should be aware of.  If you use the Internet for medical research or information, please be aware of the following points:

  • Always look for a balanced view – do not rely on advice from one site and seek a balanced viewpoint.
  •             Remember that anyone can publish anything on the Internet. Make sure that the authors’ names and their qualifications are included – anonymous information may not be sourced accurately.
  •            Be aware that advertising might influence the site contents – check for commercial sponsorship or for advertising which might influence the information on the site.
  •             Check that the website is updated regularly.
  •             Be cautious of online diagnoses or consultations.
  •             Check the Websites Privacy and Confidentiality Policy.
  •             Beware that Website information or advice sourced from outside the UK might describe treatments not available in the UK.

3. Suitability and Availability

We cannot guarantee that this website will meet your requirements, or that it will be of satisfactory quality, or that it will be fit for your particular purpose, or that it will not infringe the rights of third parties, or that it will be secure.

Further, we cannot guarantee uninterrupted access to Our Website, or the sites to which it links. We accept no responsibility for any damages arising from the loss of use of this information.

4. Online Consultations

If you decide to use our online advice or consultation features you must be aware that without a physical examination we may decline to give advice and may ask you to attend the surgery for an appointment.

All links from our Practice Website to any other Websites are provided for information and convenience only. We cannot accept responsibility for sites linked to, or the information found there. A link does not imply an endorsement of a site; likewise, not linking to a particular site does not imply lack of endorsement.

6. Data Collection

Please be aware that we collect contact details of those who wish to communicate with us via e-mail, collect aggregated (non-personal) information about which pages visitors to our website chose to access, and collect information volunteered by visitors to our website (such as survey information and/or site registrations).  The information we collect is used to improve the content of our Web pages and the quality of our service.

7. Hosting, Networks and Data Storage

Please be aware that our Website uses Third Party Service Providers, Vendors and Hosting Partners to provide the necessary hardware, software, networking, storage, and related technology required to support our Website.

What are cookies?

Cookies are small text files that websites store on your computer to help distinguish you from other users. We use cookies to help us provide you with a better experience when you browse our website and help us to improve our site through monitoring visitor interest and behaviour anonymously.

There are a few different types of cookies:

  • Persistent cookies are used to retain user preferences, relating to a particular website you visit. This can be things like whether you want to be logged in automatically when you visit the website, or whether you’ve already been asked to take part in a survey for example. Persistent cookies exist on your machine for a pre-set length of time.
  • Session cookies are used to retain information during a particular time you’ve used a website; this can be things like storing the contents of your shopping basket on an e-commerce site. They are deleted as soon as you close your browser.
  • Third-party cookies are used by advertisers and social networks to learn about your browsing habits to help deliver relevant advertising and content to you. This, for example means you could be more likely to see adverts for shops you already shop at.

What cookies do we use on our site?

On our Website we use Persistent and Session cookies. Due to the social media buttons you’ll find on our articles and the advertising we use to support the site, you may also receive

Third-party cookies while using the Website.

You may refuse to accept cookies by unchecking the tick box.
Our Website does not store any personal identifiable or sensitive information in its cookie such as names, addresses, email addresses or telephone numbers.

Below are all the cookies used on our website.

User Exeperience:

personalisationGroupsNumberOfVisits: 2 month period cookie so we can personalize content based on unique sessions.
Personalisation Groups Number Of VisitSessionStarted: Counter of pages tracked per session.
PersonalisationGroupsPagesViewed: The Id of pages tracked across all visits in a 2 month period.
hide_cookie_bar: Hides the cookies bar upon landing. 1 day cookie.


_gid: Google Analytics Cookie used to distintiguish  users and sessions (no personally identifiable data is collected).
_ga: Used to identify domain and Google Analytics ‘UA’ number
_gat_UA-103150589-1: Global Google Analytics Object which is used to create and retrieve tracker objects, from which all other methods are invoked.
_hjIncludeInSample: HotJar website heatmap and session recording cookie.
_atuvc: AddThis cookie is created and read by the AddThis social sharing site JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis and removing it when disabling cookies would cause unexpected behaviour for users.
_atuvs: This cookie is associated with the AddThis social sharing widget which is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. This is believed to be a new cookie from AddThis which is not yet documented, but has been categorised on the assumption it serves a similar purpose to other cookies set by the service.

Third party cookies

Some third party cookies may be set on your computer by social media websites and advertising networks. These are used to better understand your interests so that they can market more relevant content to you at another time, in much the same way a supermarket loyalty card analyses your shopping bill and will market relevant discount offers to you based on the products you bought. This is called Behavioural Advertising.

If you would like more information about behavioural advertising and how it affects your privacy, please take a look at www.youronlinechoices.com/uk. You can choose to opt-in or out of a variety of different ad networks on this page; www.youronlinechoices.com/uk/your-ad-choices or on this page; www.aboutads.info/choices.

Changing privacy and cookies in your browser

How do I change the privacy setting of my browser?

Browser Instructions
Internet Explorer – Choose “Tools” and then “Internet Options”
– Click the “Privacy” tab
– Move the slider to choose your preferred settings

For more specialised cookie settings click on “Advanced”, check the “Override cookie handling” button and modify the settings to suit your requirements.

Google Chrome – Click on the “Tools” menu and select “Options”
– Click the “Under the Bonnet” tab and locate the “Privacy” section, and choose the “Content settings” button
– Click the “Cookie settings” tab and choose your preferred settings

Google Chrome allows all cookies by default, but you can restrict the behaviour of first-party and third-party cookies or even block them completely.

Click on the Close button when you’ve finished.

Mozilla Firefox – Click on “Tools”, then “Options” (or “Edit” | “Preferences” on Linux)
– Select “Privacy”
– Select “Cookies”

Choose your preferred settings (You can configure which sites are allowed to set cookies, how long to keep them for, and view and manage your existing cookies.).

Safari – from the “Home” screen choose “Settings” then “Safari”
– To set whether Safari accepts cookies, select “Accept Cookies” and choose “Never”, “From visited”, or “Always”
Opera – Go to “Tools” in the main menu
– Go to “Preferences” at the bottom of the “File” menu (or press Alt+P to access them directly)
– Click “Privacy” and select one of the available options

In addition to choosing different settings for first-party (“normal”) and third-party cookies, you may edit cookie settings on a domain/server basis or even edit individual cookies by clicking the “Manage cookies” button